At Salt River Veterinary Specialists we understand that anytime your pet is ill and requires a referral to our hospital, it can be stressful for your entire family. In an attempt to ease your concerns regarding your appointment, we would like to walk you through the process of what to expect during your visit with our specialists.

When you arrive at Salt River Veterinary Specialists you will be greeted by one of our patient care coordinators and asked to complete a client information sheet. This form is also available for download from our website. Prior to your arrival, our patient care coordinators will obtain your pet’s medical records from your referring veterinary hospital. When all of the pertinent information has been entered into your pet’s chart, one of our veterinary technicians will escort you from our reception area into an examination room. To assist our specialist, the technician will then take your pet’s temperature, heart rate, respiratory rate and record their weight. In addition, they will verify your pet’s presenting complaint and any concerns you may have for your appointment.

Once the initial check-in process is completed, our specialist will meet with you and your pet to clarify important aspects of your pet’s medical history and then perform their own examination. Next, they will discuss their preliminary findings, needed diagnostic tests, potential treatment options, and provide you an estimate for the anticipated costs. Together, you will develop a plan that benefits your pet, but works with your lifestyle.

In most cases, we will attempt to perform the recommended diagnostic tests during your scheduled appointment time. More advanced procedures may require additional time or further appointments in order to complete.

Following completion of the diagnostic testing, our doctor will review the available results and provide an understanding of their concerns for your pet. Please understand some diagnostic tests require additional time to complete and review and not all clients will receive a probable diagnosis the day of their appointment. In many circumstances, you will be given discharge instructions, which outline our findings and recommendations. We will strive to answer any and all questions that you may have prior to your departure from our hospital.
Additionally, we will provide your family veterinarian with a report outlining the findings and recommendations for the management of your pet’s condition.